Cookies Policy

What Are Cookies

Definition Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information that is transferred to your device’s hard drive and allow our website to recognize your device and remember certain information about your visit.

How Cookies Work When you visit our website, cookies are downloaded to your device. These files enable our website to:

• Remember your preferences and settings
• Improve your browsing experience
• Analyze website performance and usage
• Provide personalized content and services
• Ensure website security and functionality

Cookie Lifespan Cookies can be:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a specified period or until manually deleted

Types of Cookies We Use

Essential Cookies These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are usually set in response to your actions such as setting privacy preferences, logging in, or filling in booking forms.

Essential cookies we use include:

• User session management
• Security authentication
• Load balancing and performance optimization
• Shopping cart and booking form functionality
• CSRF protection tokens
• Cookie consent preferences

Functional Cookies These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our website.

Functional cookies include:

• Language and region preferences
• Accessibility settings
• Website customization options
• Remember login information
• Form auto-completion data
• User interface preferences

Analytics Cookies These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website performance and user experience.

Analytics cookies track:

• Number of visitors and page views
• Time spent on different pages
• User journey and navigation patterns
• Popular content and services
• Device and browser information
• Traffic sources and referral sites

Marketing Cookies With your consent, these cookies are used to deliver relevant advertisements and track advertising campaign effectiveness. They help us show you content that may be of interest to you.

Marketing cookies may:

• Track visits across websites
• Build profiles of user interests
• Deliver targeted advertising
• Measure ad campaign performance
• Prevent showing duplicate advertisements
• Provide social media integration

Third-Party Cookies

Google Maps We use Google Maps API for location services in our booking system. Google may set cookies to:

• Provide map functionality
• Remember map preferences
• Improve location accuracy
• Analyze usage patterns

Google’s cookie policy: https://policies.google.com/technologies/cookies

Stripe Payment Processing Our payment processor Stripe may use cookies for:

• Fraud prevention and security
• Payment form functionality
• Transaction processing
• Risk assessment

Stripe’s cookie policy: https://stripe.com/cookies-policy

WordPress Platform Our website is built on WordPress, which uses cookies for:

• Content management functionality
• User session management
• Security features
• Administrative functions

Analytics Services We may use analytics services that set cookies to:

• Track website performance
• Understand user behavior
• Generate usage reports
• Improve website functionality

Legal Basis for Using Cookies

Consent For non-essential cookies, we obtain your explicit consent before placing cookies on your device. You can withdraw this consent at any time through our cookie preference center.

Legitimate Interest For essential cookies necessary for website functionality, we rely on legitimate interest as our legal basis for processing.

Contract Performance Some cookies are necessary to fulfill our service obligations, such as processing your booking and providing customer support.

How We Obtain Consent

Cookie Banner When you first visit our website, you’ll see a cookie consent banner explaining our use of cookies with options to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Learn more about our cookie practices

Cookie Preference Center You can access detailed cookie settings through our preference center, where you can:

• View all cookie categories
• Enable or disable specific cookie types
• Update your preferences at any time
• Learn about each cookie’s purpose

Managing Your Cookie Preferences

Browser Settings You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies and other site data Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data Edge: Settings > Privacy, search, and services > Cookies and site permissions

Cookie Preference Center Visit our Cookie Preference Center at any time to:

• Update your cookie consent choices
• Enable or disable cookie categories
• View detailed information about each cookie type
• Reset your preferences to default settings

Do Not Track Signals We respect browser “Do Not Track” signals where technically feasible. However, some website functionality may be limited when tracking is disabled.

Impact of Disabling Cookies

Essential Cookies Disabling essential cookies may result in:

• Inability to complete bookings
• Loss of security features
• Reduced website functionality
• Login and authentication issues

Functional Cookies Disabling functional cookies may cause:

• Loss of personalized settings
• Repeated consent requests
• Limited customization options
• Reduced user experience

Analytics Cookies Disabling analytics cookies:

• Does not affect website functionality
• Prevents us from understanding usage patterns
• May limit our ability to improve services
• Reduces personalization capabilities

Marketing Cookies Disabling marketing cookies:

• Does not affect core website functionality
• May result in less relevant advertising
• Prevents social media integration
• Limits promotional content personalization

Data Security and Retention

Cookie Security We implement appropriate security measures to protect cookie data:

• Secure transmission protocols (HTTPS)
• Regular security audits
• Access controls and authentication
• Encryption of sensitive data

Data Retention Cookie data is retained for different periods:

• Session cookies: Deleted when browser closes
• Essential cookies: Up to 1 year
• Functional cookies: Up to 2 years
• Analytics cookies: 26 months maximum
• Marketing cookies: As specified by third-party providers

Children’s Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children through cookies. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Some of our third-party cookie providers may process data outside the European Union. We ensure adequate protection through:

• EU adequacy decisions
• Standard contractual clauses
• Other appropriate safeguards as required by GDPR

Updates to This Policy

Policy Changes We may update this Cookies Policy periodically to reflect:

• Changes in cookie usage
• New third-party services
• Legal or regulatory updates
• Technology improvements

Notification Methods Significant changes will be communicated through:

• Updated policy with revised date
• Website notification banners
• Email notification (where applicable)
• Cookie consent re-confirmation requests

Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Withdraw consent for non-essential cookies
• Access information about cookies we use
• Request deletion of cookie data
• Object to certain types of processing
• Lodge complaints with supervisory authorities

Contact Information

Cookie-Related Inquiries For questions about our use of cookies:

Email: [email protected]
Phone: (+30) 698 2166 794
Address: Crete, Greece

Data Protection Officer For data protection matters: [email protected]

Response Time We aim to respond to cookie-related inquiries within 48 hours.

Supervisory Authority

If you have concerns about our cookie practices, you may contact:

Hellenic Data Protection Authority
Address: 1-3 Kifisias Ave., 11523 Athens, Greece
Phone: +30 210 6475600
Email: [email protected]
Website: www.dpa.gr