FAQs

We recommend booking at least 24 hours in advance for guaranteed availability. However, we accept last-minute bookings subject to vehicle availability and often accommodate same-day requests.

Yes, you can make bookings for third parties. Simply provide the passenger’s contact details and any special requirements during the booking process. The booking confirmation will include all necessary information.

You’ll need pickup and drop-off locations, date, time, number of passengers, contact details, and flight information (for airport transfers). Any special requests should be mentioned during booking.

Absolutely! We accommodate groups of all sizes with our Mercedes Vito (up to 8 passengers) or multiple vehicles for larger groups. Contact us for special group rates and coordination.

We accept all major credit/debit cards (Visa, Mastercard, American Express) through our secure Stripe payment system. All transactions are encrypted and secure.

Free cancellation is available up to 48 hours before your scheduled transfer. Cancellations within 48 hours may incur charges. View our complete Cancellation Policy page for detailed terms.

Visit our Contact page, select “Modify/Cancel Booking” as the subject, include your booking reference code and reason. We’ll process your request within 24 hours and send confirmation.

No hidden fees ever. Our pricing is completely transparent with all costs displayed upfront. The price you see during booking is exactly what you pay, with no surprise charges.